Terms of service

MUSE SILHOUETTE — TERMS OF SERVICE

Last updated: July 21, 2026

Muse Silhouette is the trading name of CP ASPIRE LIMITED. These Terms of Service govern access to and use of the website musesilhouette.co.uk (the "Website"), owned and operated by CP ASPIRE LIMITED (Company Number 15897077), registered office C/O Cooper Parry Sky View, Argosy Road, East Midlands Airport, Castle Donington, Derbyshire, DE74 2SA, England (hereinafter, "Muse Silhouette"), as well as the products and services offered by Muse Silhouette on its website.

Store Name: Muse Silhouette
Company Name: CP ASPIRE LIMITED
Company Number: 15897077
Company Address: C/O Cooper Parry Sky View, Argosy Road, East Midlands Airport, Castle Donington, Derbyshire, DE74 2SA, England
Email: contact@musesilhouette.co.uk
Phone: +44 7446376756
Business Hours: Monday–Friday, 9:00 AM – 6:00 PM

Muse Silhouette makes this website available subject to these Terms of Service. By visiting the site or using any of its services, you agree to these Terms.

Through this website, Muse Silhouette operates as an online fashion boutique offering a curated selection of women's clothing. These Terms define the rights and responsibilities of Muse Silhouette and its users in relation to the Website, and take precedence over any other terms unless otherwise agreed in writing.

Please read these Terms carefully before using our website. By accessing or using any part of the site, you agree to be bound by them. If you do not agree, please do not access the website or use our services.

This website is operated by CP ASPIRE LIMITED. Throughout the site, "we," "us," and "our" refer to Muse Silhouette. We provide this website, including all information, tools, and services made available on it, to you, conditional on your acceptance of the terms, conditions, and notices stated here.

Our store is hosted on Shopify Inc., which provides the e-commerce platform enabling us to offer our products and services to you.

SECTION 1 — ONLINE STORE TERMS

By agreeing to these Terms, you confirm that you are at least 18 years old, or that you have obtained parental or guardian consent for any minor dependents using this site.

You must not use our products for any unlawful purpose, nor may you, in using the Service, violate any laws applicable in your jurisdiction. Breach of these Terms will result in immediate termination of your access to the Services.

SECTION 2 — GENERAL CONDITIONS

We reserve the right to refuse service to anyone, for any reason, at any time.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any part of the Service without our express written permission.

SECTION 3 — ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if information on this site is inaccurate, incomplete, or outdated. Material on this site is provided for general information purposes only. We reserve the right to modify site content at any time, though we are under no obligation to update any information.

SECTION 4 — MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products may change without notice. We reserve the right to modify or discontinue the Service at any time without notice, and we shall not be liable to you or any third party for any such modification, price change, suspension, or discontinuation.

SECTION 5 — PRODUCTS

Certain products may be available exclusively online and may be limited in quantity, subject to return or exchange only in accordance with our Return & Refund Policy.

We make every effort to accurately display the colours and images of our products, but cannot guarantee your device will display colours accurately. We reserve the right to limit quantities of any products or discontinue any product at any time.

SECTION 6 — ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order. Where we cancel or amend an order, we may attempt to notify you via the email, billing address, or phone number provided at checkout.

You agree to provide accurate, current, and complete purchase and account information for any purchase made through our store.

SECTION 7 — OPTIONAL TOOLS

We may give you access to third-party tools that we neither monitor nor control. These tools are provided "as is" and "as available," without warranties of any kind. Use of any optional tools is entirely at your own risk.

SECTION 8 — THIRD-PARTY LINKS

Links on this site may lead to third-party websites not affiliated with us. We do not examine or evaluate the content of these sites and are not liable for any harm arising from your use of them.

SECTION 9 — RELATIONSHIP WITH SHOPIFY

Muse Silhouette is powered by Shopify, which enables us to provide our Services. Any purchases made through our store are made directly with Muse Silhouette. Shopify is not responsible for any aspect of sales between you and Muse Silhouette, and you release Shopify and its affiliates from all claims, damages, and liabilities arising from your transactions with us.

SECTION 10 — PERSONAL INFORMATION

Your submission of personal information through our store is governed by our Privacy Policy, available on our website.

SECTION 11 — ERRORS, INACCURACIES AND OMISSIONS

Our site may occasionally contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping charges, transit times, or availability. We reserve the right to correct such errors and to change, update, or cancel orders at any time without prior notice.

SECTION 12 — PROHIBITED USES

You may not use this site or its content for any unlawful purpose, to breach any regulation or law, to infringe intellectual property rights, to harass or harm others, to submit false or misleading information, to upload viruses or malicious code, to collect others' personal information, to spam or scrape the site, or to interfere with its security features. We may terminate your access for any violation of these prohibited uses.

SECTION 13 — DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee that your use of the Service will be uninterrupted, timely, secure, or error-free. The Service and all products are provided "as is" and "as available," without warranties or conditions of any kind, except as required by UK law, including your statutory rights under the Consumer Rights Act 2015.

To the fullest extent permitted by law, Muse Silhouette, its directors, officers, employees, affiliates, agents, and suppliers shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Service or products purchased through it. Nothing in these Terms limits our liability where it would be unlawful to do so, including liability for death or personal injury caused by negligence, or for fraud.

SECTION 14 — INDEMNIFICATION

You agree to indemnify and hold harmless Muse Silhouette, Shopify, and our respective affiliates, officers, employees, and service providers from any claims, losses, or liabilities, including reasonable legal fees, arising from your breach of these Terms, violation of any law, or use of the Services.

SECTION 15 — SEVERABILITY

If any provision of these Terms is found unlawful, void, or unenforceable, it shall be enforced to the fullest extent permitted by law, and the remaining provisions shall remain in full force and effect.

SECTION 16 — TERMINATION

These Terms remain effective until terminated by either party. If you fail to comply with any provision of these Terms, we may terminate this agreement at any time without notice, and you will remain liable for any amounts due up to the date of termination.

SECTION 17 — ENTIRE AGREEMENT

These Terms, together with any policies posted on our site, constitute the entire agreement between you and us regarding use of the Service, superseding any prior agreements or communications, whether oral or written.

SECTION 18 — GOVERNING LAW

These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

SECTION 19 — CHANGES TO TERMS OF SERVICE

We may update, change, or replace any part of these Terms at our discretion by posting updates to our website. Continued use of the site following any such changes constitutes your acceptance of them.

SECTION 20 — TAXES AND CUSTOMS DUTIES

All prices displayed on our website are inclusive of UK VAT where applicable. As a UK-based store serving UK customers, no import duties or customs fees apply to domestic orders. For any questions regarding pricing or charges, please contact us at contact@musesilhouette.co.uk.

SECTION 21 — RETURN AND REFUND

We offer a 30-day return policy from the date of delivery.

To be eligible, items must be unused, unwashed, with tags attached and in their original packaging. Proof of purchase is required.

To start a return, contact us at contact@musesilhouette.co.uk. Please do not send items back before receiving confirmation — unauthorised returns may not be accepted.

Refunds are processed within 10 business days of receiving your return and issued to your original payment method. No restocking fees apply.

For damaged, defective, or incorrect items, contact us immediately and we will resolve the issue at no cost to you.

This section operates alongside your statutory rights under the Consumer Rights Act 2015 and the Consumer Contracts Regulations 2013, which are not affected by this policy.

SECTION 22 — CONTACT INFORMATION

If you have any questions, comments, or suggestions, please contact us:

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